CUSTOMER CARE
We founded WAIST CERTIFIED with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Please have a look and contact us if you want to learn more!
Have any questions or concerns?
We’re always ready to help!
Call us at
678-554-7698
or send us an email to:
RETURNS
If for any reason, You are not completely satisfied with a purchase We invite You to look at the list below on our refunds and return policy.
In order for the Goods to be eligible for a return, please make sure that:
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The Goods were purchased in the last 14 days
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The Goods are in the original packaging
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The Goods were not used or damaged
FAQ
How do I return an item?
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. If you would like to return an item, please email why you are returning, the date you purchased, what you purchased, email, name, number, and if you would like to replace an item.
What is your returns policy?
The following Goods cannot be returned:
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The supply of Goods made to Your specifications or clearly personalized.
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The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
How do I track my order?
After you place your order, your confirmation and tracking details will become available to you through email.
How can I contact your couriers?
If you have any questions about our Returns and Refunds policy or any other policy, please contact us:
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By email: waist.certified@gmail.com
What are your delivery options?
All deliveries are received in 3- 5 business days for standard shipping. 1-3 business days for Express shipping.